XO Communications was one of the most successful service provider in the business voice over IP market, today announces that it has surpassed one million VOIP end-user brand. XO product Director for application services Eric Hyman said connected planet, as the company reaches milestone and about his plans ahead.
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Connected planet: what two or three things did you succeed in business VOIP market?
Hyman: We?Ve it simply gemacht.Wir have a real simple pricing strategy and a really simple way to deploy and offer support.Our pricing is based on access [range]. We?Re don't talk voice grade equivalent or kompliziert.Inkrementelle, make it excessively that is over great distances and any features you may want about what the basic package offers.
We together with analog, digital or PRI System.Wir have an incredibly strong Enterprise laboratory,... with all IP-PBX manufacturer tut.Jedermann can go the interoperability testing [xo.com] and a successful surcharge.
Our service is also easy to use. We designed an administrative feature online management tool, with which the Manager can manage online services.
INCREMENT TABLE SERVICES
Connected planet: what are some of your favorite add on services?
Hyman: With our IP Flex product and with our enterprise SIP service customers on a VPN can overlay. We have a mobility package, XO anywhere.
We have disaster recovery using alternative call routing.Wir look for signalling between our cloud and the customer's site.If a circuit goes down, we automatically route calls to designated phone numbers, wired or wireless.
SIP companies has two options, disaster recovery to solve if there? s in a single location that we do it through alternative call forwarding.If a customer has multiple enterprise SIP places we?Call control in more than a data center and we'll have? LL MPLS build between the two data centers so that if one of the two PBXs goes down, we?transfer the call to the other PBX and it'll? s business as usual.
SALES AND MARKETING
Connected planet: How does someone come to use your service? how you find it?
: A way which is VOIP market through a strong education centre on XO.com.Wir?Re leader in distribution and thought when it comes to VOIP.
We have a sales team focused on IP-based products?VOIP and MPLS VPLS.[Sellers] are good education to those products and provide a level of trust to prospects.
And there were several times, by third-party analysts such as Frost and Sullivan, we?Ve recognition bekommen.Das puts us in a favourable light.
We have partnered with companies such as Cisco and Avaya.Wir?Ve done common press published with manufacturers and discussed with our agent channels and the good vibes around to multiply the product.
Connected planet: what are you working for the future?
Hyman:, if you look on the VOIP ecosystem, there is a place we can the market where we attack haven,?t yet and that?s hosted PBX.Wir?aggressive search re at an early 2011 launch high definition voice and video.
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